DELIVERY & PICK UP

 DELIVERY & PICK UP

We want to make your shopping experience at Queenwish.com easy and convenient. We are pleased to offer you two ways to receive your purchase - Pick Up In Store or Delivery!

Receive your purchase without leaving the comfort of your own home. Your order will be shipped directly to your door. For your protection, orders of $1,000 or more require a signature upon delivery, regardless of any signature waiver on file. UPS® will attempt to deliver 3 business days in a row before returning the package.

DELIVERY TO YOUR DOOR

Shipping Conditions & Exclusions

We only process and ship orders on business days (Monday - Friday), excluding U.S. federal holidays. Note: The estimated delivery date shown in Checkout takes into account weekends and federal holidays, if applicable.

Shipping options depend on your shipping address. We may require additonal time to deliver to APO/FPO/DPO addresses, Hawaii, Alaska, and U.S. territories.

Customized/Personalized Products: Please refer to the actual delivery date shown in Checkout, which includes the additional processing time needed for customization, personalization and ring sizing. RING SIZING: Rings ship in their standard size (7 for ladies and 10 for men) unless a specific size is selected. Please allow up to 6 additional business days for delivery of specified sizes (ex. 5, 8, 11, etc.).

Express Shipping is not available for rings that require sizing, and is also not available for orders to Alaska, Hawaii, APO/FPO, or P.O. boxes. APO/FPO address may require additional time for delivery. Express Shipping delivery is available in most areas. Please contact UPS® to find out if this service is available in your area before selecting it as your preferred shipping method. They can be reached at 1-800-PICK-UPS (1-800-742-5877), or via email.

An Estimated Delivery Date will be provided at the time your order is placed. Estimated Delivery Date is the time to process and package the item, PLUS the time to ship to you, based on the shipping method selected at checkout.

Customers can obtain their UPS®/USPS tracking number via email once their item has been packaged and is ready for shipment.

WEATHER DELAYS: Severe weather conditions may delay or postpone our deliveries. QUEENWISH.com will not hold liability or refund the shipping charge based on a weather delay.

What if my carrier says my package has been delivered, but I’m not seeing it anywhere? Oh, no! We can help investigate. Start by submitting an online form that describes your situation, and we’ll get started.

Need your jewelry fast and can’t get away? Shop your local QUEENWISH online and get it delivered today without having to leave home! Great for last-minute birthday shopping, anniversaries that pop up, or grabbing a holiday gift. Here's how it works:

Go to "Select Your Store," in the top left corner of your screen. Enter your zip code into the search bar.

Choose the QUEENWISH AMAZON you want to shop.

Make sure to select your store under the “Get It Fast” filter to browse product eligible for local delivery.

Browse and add to your shopping bag.

At checkout, select Ship to Home and continue through checkout process.

Select Same-Day Delivery from the Shipping Options and complete your purchase.

Your order will be delivered by Roadie on the same business day if ordered by 1PM*.

Tracking will be provided once your order is on its way!

*Order by 1PM local time for Same Day Delivery. Available on select products. Not available at all locations. Additional fee for Same Day Delivery. Contact a Virtual Jewelry Consultant for details.